Understand our refund terms for software licenses and hardware purchases.
We offer a 14-day money-back guarantee for lifetime license purchases completed directly on our website, provided the key has not been activated on more than one device.
Licenses purchased through the Google Play Store are subject to Google Play billing refund guidelines. Users can request a refund directly via their Google Play Order history panel within 48 hours of purchase.
Future physical hardware orders and GNSS receiver accessory kits can be returned in original packaging within 30 days of delivery for a full product refund (return shipping costs excluded).
To request a refund, please contact support via: support@ritym.com, including your original invoice number and license key.